Privacy Policy

Technic Eco Services sa, with registered address at 62, Avenue de la Liberté, L-1930 Luxembourg, LUXEMBOURG (“Technic Eco Services”, “we” or “us”) is committed to protecting and respecting your privacy.

This policy (together with other documents referred to herein) describes what personal information we collect from you and how we process your personal information.

If you do not wish to accept this policy, do not continue to use this website.

You represent and warrant that you reach the legal age.

Personal information that we may collect from you

If you use our online contact form, please note that fields marked with an asterisk (*) are mandatory fields. We need this information to meet your request. You promise to provide us with accurate, complete and updated registration information about yourself. Any other information or personal information that you share with us is at our sole discretion. If you contact us, we can keep track of that correspondence.

We can also re-use the data we have from you in our systems.

We may collect information about your visits to the website, including but not limited to traffic data, location data, weblogs, survey content and contact forms and other communication data and the sources to which you have access. This information, for example, will make your visit to the Website easier in the future because we can suggest Content depending on where you visit the Website.

We also collect information from all users of the Website in aggregate form to give us a better understanding of the users of the Website as a group, but who do not contain personally identifiable information.

We may also store cookies as detailed in our Cookie Policy.

How we use your information

All this information (“your data”) is collected and processed by us for the following purposes:

  • To help us create, publish and improve content that is most relevant to you.
  • To allow you to participate in interactive features of our website, when you choose.
  • To respond to your request or questions when you contact us. We will provide you with the relevant information by e-mail. Telephone and / or mail can be an option, but it is in our discretion to choose the communication system.
  • Adjust content and resources to your preferences.
  • To ensure that the content offered through the website is displayed in the most effective way for you and your device.
  • Further develop and improve the website and systems to better serve you.

Your personal data are also processed by Technic Eco Services, for customer management based on the contractual relationship as a result of your order / purchase and for direct marketing (to offer you new products or services) based on our legitimate interest to undertake.

We do not take automated decisions solely in the field of automatic processing, including profiling, which produces legal effects that affect you or affect you in the same way.

We will retain your information for the longer period required to meet our legal or regulatory responsibilities. Usually this is for ten (10) years, but it can be longer if required by applicable legal deposit laws.

Share with third parties

In order to enable us to use your information efficiently and to provide you with the content and / or resources, we will provide your information to third parties. However, this disclosure will only take place in the following circumstances:

To suppliers, contractors and agents: from time to time we may engage or hire other companies and individuals to carry out tasks on our behalf.

Such recipients will only have access to your personal information as required by them to perform their functions, and may not use such personal information for other purposes. These recipients are subject to confidentiality obligations.

For governments or law enforcement agencies if we determine in our sole discretion that we are legally obliged to do so.

IP addresses and cookies

We collect information about your computer, including (if available) your IP address, operating system and browser type, for system administration. These are statistics about the browsing actions and patterns of our users and do not identify you or an individual.

For the same reason, we can obtain information about your general internet usage by using a cookie file stored on your device. Cookies help us to improve the Website and to provide better and more personalized content. Please refer to our Cookie Policy for more information about our use of cookies on the website.

If your computer is shared with other people, we recommend that you do not select the “remember my details” option when that option is offered by the website.

Where your personal information is stored and processed.

As explained in the section ‘Sharing with third parties’ above, we share your personal information with the following:

External suppliers, contractors or agents: when we use an external supplier, contractor or agent, your personal information remains under our control and we have implemented controls to ensure that your personal information is adequately protected.

We do our best to take all steps reasonably necessary to ensure that your personal information is treated securely and in accordance with this policy.

Data security

While we will do our best to protect your personal information, you should be aware that the transfer of information via the internet is not completely secure and we can not protect the security of your personal information sent to the website or a third party guarantee; for this reason, each shipment is at your own risk. We will use strict operating procedures and adequate, technical and organizational security measures to prevent unauthorized access to, alteration, deletion or transfer of this personal information.

You are responsible for the safe keeping of your login details on the website, in particular the password that we have given you or that you have chosen. These log-in details are for your own use. It is not allowed to share your login details or other account details with other people.

Your rights. How to open, correct and delete your personal information

Under the applicable data protection legislation you have the following rights:

Right to access and obtain a copy of your personal information: You have the right to ask for confirmation whether we process your personal data. Where this is the case, you may have access to your personal information and certain information about its processing. In some cases you can ask us to provide you with an electronic copy of your data.

Right to correct your personal data: if you can prove that personal information we hold about you is incorrect, you can request that this information be updated or otherwise corrected.

Right to be forgotten / have data deleted: in certain circumstances you have the right to have your personal data deleted. You can make such a request at any time and Technic Eco Services will evaluate whether your request should be granted, but this right is subject to legal rights or obligations that we may have to retain data. For situations where we, in accordance with the law, determine that your request for your personal data to be removed must be granted, Technic Eco Services will do so without delay.

To exercise your rights, you can contact us at the following address:

To the extent that our processing of your personal information is based on your consent, you also have the right to withdraw your consent at any time. Withdrawal of your consent does not affect the legality of any processing on the basis of your consent before the receipt of such withdrawal.

If you do not agree with the way in which we process your data, you can contact the Commission for the protection of privacy (rue des Printers 35, 1000 Brussels).

Changes to this policy

The terms of this policy may change from time to time. We will publish any significant changes to this policy through appropriate communications on this website or by contacting you through other communication channels.


Questions, comments and requests regarding this policy are welcome and should be addressed to Technic Eco Services sa, 62, Avenue de la Liberté, L-1930 Luxembourg, LUXEMBOURG, e-mail address:

If you do not want us to process your data with a view to direct marketing, it is sufficient to inform us at Through this address you can always ask our data protection officer what data we process about you and improve or have it deleted.

Last modified: December 2019